Systems Management Overview

BitStream has a committed team of technology professionals focused on building long-term partnerships with our residential and business customers. In addition to delivering secure, high quality networks and solutions, we provide customized onsite hardware maintenance and help desk support solutions to our clients with vastly different needs. This includes supporting the network needs of an at-home office or an enterprise. Our staff of certified and trained IT professionals works closely with each client on an ongoing basis to ensure consistent, quality onsite service and technical support solutions.

Our Benefit: Today, outsourcing help desk support and onsite hardware maintenance services has become a strategic tool, influencing corporate growth and boosting financial stability. If you feel that the time and effort spent on servicing your computer hardware is detracting you from the core business of your company, then you can benefit from outsourcing some, or all of these functions to BitStream and or affiliates in a way that suits your business needs.

Systems Management Services

BitStream has the experience and technical expertise to provide you with the right solutions that can transform your business. We draw from our distinctive industry experience and our full range of resources to build the plan and deploy tailored solutions to fit your specific business requirements.

BitStream offers a wide array of technology services including:

Hardware Maintenance: We have developed a variety of support packages tailored to varying customer requirements.

Midrange System Support: Expert technical support services are available for IBM®, Sun®, and HP® Midrange Servers.

Integration Services: Our integration services include everything from the initial build, set-up and burn-in, to onsite installation services.

Operating System Support: Utilizing our diverse range of support programs, gain full, unlimited access to our certified & trained technical staff.

Kiosk Support Services: BitStream has a full range of service solutions designed specifically for the kiosk industry including site surveys, rollout coordination, installations, helpdesk support, and onsite maintenance.